Transform Your Life with True North Fitness

Last updated: January 2024

1. Acceptance of Terms

By accessing and using True North Fitness Live services, you accept and agree to be bound by the terms and provision of this agreement.

2. Service Description

True North Fitness Live provides virtual fitness training, nutrition coaching, and wellness programs through live video sessions and digital platforms.

3. User Responsibilities

Users are responsible for providing accurate health information, following safety guidelines during workouts, and maintaining appropriate internet connectivity for virtual sessions.

4. Health and Safety

Users should consult with healthcare providers before beginning any fitness program. True North Fitness Live is not responsible for injuries that may occur during training.

5. Payment Terms

Payment for services is due according to the chosen plan. Refunds are available within 7 days of initial purchase with unused session credits.

6. Cancellation Policy

Sessions can be cancelled up to 24 hours in advance. Late cancellations may result in forfeiture of session credits.

7. Intellectual Property

All workout plans, nutritional guidance, and training materials are proprietary to True North Fitness Live and protected by copyright laws.

8. Limitation of Liability

True North Fitness Live's liability is limited to the amount paid for services. We are not liable for indirect or consequential damages.

9. Modifications

These terms may be updated periodically. Users will be notified of significant changes via email or platform notifications.

10. Contact Information

For questions regarding these terms, contact us at [email protected] or +1 (415) 555-0147.

Last updated: January 2024

1. Information We Collect

We collect personal information including name, email, phone number, fitness goals, health information, and payment details necessary for providing our services.

2. How We Use Your Information

Your information is used to provide personalized fitness training, schedule sessions, process payments, communicate about services, and improve our programs.

3. Information Sharing

We do not sell or rent personal information to third parties. Information may be shared with service providers for payment processing and platform functionality.

4. Data Security

We implement appropriate security measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.

5. Cookies and Tracking

We use cookies to enhance user experience, remember preferences, and analyze website usage. Users can control cookie preferences through browser settings.

6. Your Rights

You have the right to access, update, or delete personal information. You may also object to processing or request data portability.

7. Data Retention

We retain personal information for as long as necessary to provide services or as required by law. Inactive accounts may be deleted after 3 years.

8. International Transfers

Data may be transferred and processed in countries other than your residence, with appropriate safeguards in place.

9. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect information from children without parental consent.

10. Contact Us

For privacy-related questions, contact our Data Protection Officer at [email protected].

Last updated: January 2024

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide better user experience and analyze site usage.

2. Types of Cookies We Use

Essential Cookies: Necessary for website functionality and cannot be disabled.

Analytics Cookies: Help us understand user behavior and improve our services.

Marketing Cookies: Used to deliver personalized advertisements and track campaign effectiveness.

3. Cookie Management

You can control cookie preferences through our cookie consent banner or browser settings. Disabling certain cookies may affect website functionality.

4. Third-Party Cookies

We may use third-party services that place cookies on your device for analytics and marketing purposes.

5. Cookie Duration

Session cookies are deleted when you close your browser. Persistent cookies remain until expiration or manual deletion.

6. Your Choices

You can accept, reject, or customize cookie preferences. Your choices will be remembered for future visits.

7. Updates to This Policy

This cookie policy may be updated to reflect changes in our practices or applicable laws.

Last updated: January 2024

1. DMCA Compliance

True North Fitness Live respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA).

2. Copyright Infringement Notifications

If you believe your copyrighted work has been infringed, please provide our designated agent with the following information:

• Physical or electronic signature of the copyright owner
• Description of the copyrighted work claimed to be infringed
• Location of the allegedly infringing material
• Your contact information
• Statement of good faith belief that use is not authorized
• Statement of accuracy and authority to act on behalf of copyright owner

3. Designated Agent

DMCA notices should be sent to:

True North Fitness Live
DMCA Agent
2847 Mission Street
San Francisco, CA 94110
Email: [email protected]

4. Counter-Notifications

If you believe content was removed in error, you may submit a counter-notification with required information as specified by the DMCA.

5. Repeat Infringers

We reserve the right to terminate accounts of users who are determined to be repeat infringers.

Last updated: January 2024

1. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have the following rights regarding your personal data:

2. Right to Access

You have the right to request copies of your personal data. We may charge a small fee for this service.

3. Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data.

4. Right to Erasure

You have the right to request deletion of your personal data under certain conditions.

5. Right to Restrict Processing

You have the right to request restriction of processing your personal data under certain conditions.

6. Right to Data Portability

You have the right to request transfer of your data to another organization or directly to you.

7. Right to Object

You have the right to object to processing of your personal data under certain conditions.

8. Legal Basis for Processing

We process personal data based on consent, contract performance, legal obligations, or legitimate interests.

9. Data Protection Officer

Contact our Data Protection Officer at [email protected] for GDPR-related inquiries.

10. Complaints

You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.